Chief Administrative Officer (CAO)

Posted on Sept. 16, 2020

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Position Details:

Employer: City of Flin Flon

Location: Flin Flon, MB/SK

Industry: Municipal Government

Position Outline:

The City of Flin Flon is an inclusive thriving community with a clean natural environment, making it a very desirable place to live, work, and play.  Built on an old volcanic belt giving the region a beautiful rocky landscape like no other, the City of Flin Flon is a unique northern-urban community that straddles the Manitoba/Saskatchewan border.   

Flin Flon functions as a regional hub for surrounding communities and serves a population of more than 15,000 people.  The City has a combined population of approximately 5,200 residents (approximately 5,000 residents on the MB side and 200 on the SK side) the City boasts a wide array of amenities and services such as: the city-run regional airport, the Flin Flon Tourist Park & Campground, Baker's Narrows Provincial Park, numerous fine restaurants, nightspots, scenic trails, boardwalks, golf courses, lakes and so much more. 

Located north of the 54th parallel, 745km northwest of Manitoba’s capital of Winnipeg, and 550km northeast of Saskatoon, SK, Flin Flon is a thriving northern community and vacationer’s dream destination nestled in the middle of nature's magnificence.  Incorporated 87 years ago, Flin Flon continues to be a community with character, quality of life, and opportunity.

For additional information, please visit the following link:


Flin Flon | The Canadian Encyclopedia














Reports To:                   Mayor & Six City Councillors

Staff Supervised:         Director of Works & Operations

                                        Director of Parks & Recreation


                                        Fire Chief

                                        Airport Manager

                                        Procurement Manger

Budget:                         Total Combined Budget: $22M


The Chief Administrative Officer (CAO) provides effective and timely support and advice to the elected Mayor and Council within the framework of MB and SK provincial legislation, policies, bylaws, and the Flin Flon Charter.  The incumbent will provide strategic direction and leadership to all employees of the City of Flin Flon and will be instrumental in developing, implementing, and executing policies, strategies, and objectives to address the immediate and long-term strategic and operational needs of the City.

Key Responsibilities:

Advice & Support to the Mayor and Council:

  • Support Council in determining policy by providing objective advice, clearly articulated alternatives, current and relevant background research, ongoing counsel, and the presentation of information from staff recommendations, community groups, and citizens.
  • Advise Council on matters relating to finance, service delivery, legal issues, use of resources, operational developments, as well as any other matters arising from the business of any Board, Commission, or other level of government as they pertain to the City’s interest.
  • Recommend to Council any new and/or revised policies and programs that are consistent with the strategic direction, including any public and stakeholder input. 
  • Monitor changes in Provincial and Federal legislation, emerging issues and trends, and provide Council with advice and guidance relative to any potential impact on the City.

Leadership & Management:

  • Develop and lead an effective senior leadership team, foster others to develop their skills and potential while demonstrating the attributes of self-confidence, flexibility, commitment, and self-control.
  • Lead in the development and promotion of an organizational culture which supports the City’s strategic direction and objectives.
  • Ensure that municipal operations are functional and in line with the direction of Council.
  • Provide an outstanding level of leadership by envisaging the future and working with others to help turn vision into reality within a positive and innovative workplace culture.
  • Maintain an effective organization structure that reflects the changing needs of the organization that will ensure the on-going development of a sound business operation while promoting organizational efficiencies within the framework of the strategic plan. 

Strategic Planning:

  • Support Council on an on-going basis in implementing the long-term Strategic Plan for the City.  This plan will chart a future, identify critical issues, and set annual objectives and strategies.
  • Lead the development of the corporate strategic planning process for approval of Council and ensure that all key stakeholders are engaged in the evolution of the plan.
  • Create a dynamic climate that results in the continual search for new and more effective approaches to fulfilling the City’s mandate.

Economic & Tourism Development:

  • Work closely with the Regional Economic Development Officer and Council to promote local businesses and attract new businesses to the City of Flin Flon and/or the greater region.
  • Actively engage with the local business community, as well as industry to ensure they have the support and resources they require in order to be successful and sustainable.
  • Along with the Airport Manager, make sure that the city-run airport remains in good standing with Transportation Canada to offer continued air service to and from the region.     

Regional Collaboration:

  • Participate with regional stakeholders to ensure effective ongoing provisions of shared and widely-used services.
  • Create and maintain positive relations with neighbouring CAO’s through regular meetings for continued regional cooperation.

Customer Service:

  • Ensure that all employees remain committed to a high level of public and customer service, and foster a dynamic climate that continually searches for new and better approaches towards fulfilling the City’s mandate.
  • Participate as a representative of the City in authorized municipal government associations, conventions, meetings and professional gatherings.
  • Develop and maintain effective relationships with various Provincial and Federal government authorities affecting the Municipality.
  • Establish a positive presence within the community and take a leadership role in facilitating public participation processes.
  • Work to ensure that the media and the public are kept well-informed on the City’s operations and initiatives through reports to Council, social media and other media contacts, outlined in an approved annual communications plan.
  • Attend meetings and community events as required, which may include evenings and/or weekends.

Financial Management:

  • In conjunction with the Treasurer, prepare and present options for the short-term and long-term financial plans for Council’s consideration, including the general operating budget, the capital budget, and the capital plan.
  • Work collaboratively with the Treasurer to ensure appropriate financial and administrative systems are in place that maximize the effectiveness of resource utilization within the objectives, policies, and budgets established by Council.
  • Provide Council with timely variance analyses of municipal revenues and expenditures within operating and capital budgets.

Resource Management:

  • Oversee labour relations from an administrative perspective and ensure that the collective agreement is followed.
  • Make sure that systems to maximize the effectiveness of resource utilization are functional, in place, and followed.  For example: up-to-date job descriptions for all positions in the organization; effective programs for ongoing professional development of staff; and key performance indicators to measure employee performance, etc.

Policy & Procedure Administration:

  • Develop and implement administrative policies and procedures which assist and direct the activities of staff and departments.
  • Ensure that all policies developed by Council are effectively implemented and reviewed thereafter, as business needs dictate – on a continual basis.
  • Oversee the implementation of a Health & Safety Program and policy requirements including maintaining a safe and secure workplace environment.


The successful candidate is expected to demonstrate the following competencies and behaviours in order to successfully meet the requirements of the position:

  • Proven ability to provide solid leadership to elected officials, staff, and the community as a whole.  Professional in approach and a positive steward of the community.   
  • Excellent interpersonal skills at all levels.  Transparent and readily accessible to all.  
  • Proven problem solving, research and writing skills, combined with exceptional verbal communication and presentation skills.  Someone who can be direct and to-the-point.
  • Well-researched, informed, and current on municipal and provincial legislation, as it pertains to the Municipality.  A willingness to offer alternatives to Council in a professional manner and comfortable providing difficult information when required.
  • Unwavering focus on providing top-notch customer service, both externally and internally.
  • Competent managing confidential information, making decisions, negotiating with individuals/groups/businesses/organizations/industry/other levels of government, and finding innovative solutions to challenges/problems.
  • Self-confidence, effective assertiveness, common sense, and achievement oriented.
  • Willingness and capability to support, coach, and develop both Council and staff as required.
  • A high degree of personal initiative with excellent planning and development skills.  Able to work independently and as part of a team.
  • Adaptable and capable of multi-tasking.  Ability to deal effectively with high pressure, high profile, and challenging situations.
  • A high standard of thoroughness, accuracy, and attention to detail.


The successful candidate will possess the following, or an acceptable combination focused on administrative leadership:

  • A post-secondary degree or diploma in Public Administration and/or significant and relevant direct involvement in senior management, coupled with executive leadership experience in a sizable organization within a municipal environment.  A Manitoba Municipal Administrator’s Certificate would be an asset. 
  • A proven record of working effectively with elected officials, local government staff, community volunteers, boards and committees, and public participation processes.
  • Familiarity with, or the willingness to learn, the Manitoba Municipal Act, along with knowledge of other provincial statutes, and an understanding of administrative law would be an advantage.
  • Demonstrated fiscal management experience and expertise, especially around budgeting.
  • A progressive and dynamic outlook with the ability to recognize and interpret shifting global, national and provincial realities and their potential impact on the local community.
  • Politically savvy - able to build consensus, lead change, and think creatively.
  • Willingness to work in a union environment (CUPE).


A competitive compensation package will be provided to the successful candidate.  This includes an attractive base salary, a comprehensive benefits package, and a Pension Plan.  Details will be discussed in further conversations.


James Davies 

Managing Director

DCG Executive Search Services Ltd.

(780) 758-9796

[email protected]

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