Chief Administrative Officer (CAO)

Posted on Sept. 18, 2019

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Position Details:

Employer: Town of Bentley

Location: Bentley, AB

Industry: Municipal Government

Position Outline:


Located 20 minutes west of te City of Lacombe in the breathtaking Blindman Valley, the Town of Bentley is a community full of central Alberta charm and pioneer history.  Steps away from both the Sunset Hills and Gull Lake, Bentley is truly a summer paradise.

With a steady population of nearly 1,100 residents, Bentley offers ECS (3-4 years old), kindergarten and grades 1-12, a long-term care facility, a medical clinic, chiropractor, a municipal library, and many other businesses and services catering to the community.   

Please visit our website for additional information on the community at


Reports to:                       Mayor & four Town Councillors

Direct Reports:                Administrative Assistant

                                            Administrative Clerk

                                            Public Works Foreman

                                            Community Services Manager

Total Staff:                        7 FTE’s

Budget:                              Overall combined Operating and Capital budget is approximately $4.5M



The Chief Administrative Officer (CAO) is responsible for the overall day-to-day administrative leadership and management of the municipality, while acting as the key advisor and strategist for Council.  The CAO ensures municipal services are provided to residents in an effective and efficient manner.

In addition, the CAO will:

  • Work Closely with Council
    • Support the Mayor and Council in determining policy by providing objective advice, clearly articulated alternatives, current and relevant background research, ongoing counsel, and the presentation of information from staff recommendations, community groups, and citizens.
    • Act as the key advisor and strategist for Council, reporting on corporate priorities and cultivating a collaborative approach to strategic planning.
    • Ensure that Council receives such information and necessary reports to be able to make effective policy decisions.  Guarantee effective oversight of all information being presented to Council in accordance with the standards and policies of the Municipal Government Act (MGA) and other related legislation.
  • Provide Overall Leadership & Management
    • Ensure the primary functionality of the municipality is carried out in such areas as corporate planning, community and public works, financial planning, business planning, human resources, policy development and bylaw management.
    • Provide executive leadership, strategic direction, coaching, mentoring, support, and advice to staff.  
  • Oversee Financial Administration
    • Ensure appropriate financial and administrative systems are in place that maximize the effectiveness of resource utilization within the objectives, policies, and budgets established by Council.
    • Monitor and control municipal spending within the budgets established by Council.
  • Deliver Open and Transparent Communication & Public Relations
    • Ensure that Town staff are properly trained and committed to providing the highest level of customer service to both internal and external stakeholders, including the general public.
    • Promote effective and transparent communication among Council, employees and ratepayers.
    • Attend all meetings of Council, as well as community events as required, which may include evenings and/or weekends.
  • Direct Human Resource Management Best Practices
    • Provide leadership and support to the employees of the Municipality in order to capitalize on the full potential of these critical resources.  In doing so, stimulate, motivate, guide, and direct all individuals to contribute fully to the realization of the Town’s strategic and operational objectives. 
  • Ensure that Strategic Planning Remains a Priority
    • Support the Mayor and Council in the formulation and continuous updating of a Strategic Plan for the Town. 
    • Create a dynamic and forward-thinking environment that results in the continual search for new and more effective approaches to fulfilling the Town’s mandate.
  • Promote Economic Development Initiatives and the Overall Community
    • In conjunction with Council and the Central Alberta Economic Partnership (CAEP), promote and oversee all planning and development issues of the municipality.  This includes inspiring and endorsing economic development within the community.
    • Encourage an “open for business” mindset and always strive for new and innovative ways of doing things.
  • Perform Other Duties as Required
    • Keep apprised of governmental and community affairs and advise Council and staff of significant trends and upcoming issues.
    • Ensure that workplace health and safety remain a point of focus and is updated on a regular basis to ensure that it remains a top priority for the Town.  



The successful candidate is expected to demonstrate the following competencies and behaviours in order to successfully meet the requirements of the position:

  • A positive attitude and demeanour, an aptitude for innovative ideas, and personal drive.
  • Ability to provide leadership through example while demonstrating professionalism and a sound work ethic at all times.
  • Excellent interpersonal skills.  This includes when interacting with Council, staff, ratepayers, the business community, neighbouring municipalities, the Province, and federally.
  • A solid understanding of municipal finance and the budgeting processes.
  • Project management experience and the understanding of related processes.
  • A steadfast understanding of customer service principles, and constant recognition of the customer’s needs at all times. 
  • A welcoming and calming demeanor, coupled with conflict management skills. 
  • Honest, trustworthy, and respectful.  Strong listening skills.
  • Aptitude to work and communicate effectively with volunteers.
  • Problem solving, research, and report writing skills.  Proven verbal communication skills.
  • Able to constantly keep eye on the vision of the community and is achievement orientated.  Has a heart for the community.
  • Passion for on-going professional development, along with the ability to support, coach, and develop staff as required with the goal of succession planning.
  • A high degree of personal initiative with excellent planning and development skills.  Ability and flexibility to work independently and as part of a team.
  • A technical understanding of infrastructure and planning and development matters would be beneficial.
  • A high standard of thoroughness, accuracy, and attention to detail.
  • Self-confidence and effective assertiveness with decision making.
  • Ability to perform duties in a non-partisan and confidential manner.



The successful candidate will possess the following, or an acceptable combination focused on administrative leadership:

  • A post-secondary degree with a thorough understanding of local government, or an equivalent combination of experience and technical qualifications.
  • A minimum of five years’ experience in a senior leadership position within a municipal organization.
  • Demonstrated ability to provide strong leadership and direction.
  • Solid understanding of financial management and the budgeting process.
  • Highly developed public relations, interpersonal, and written communication skills.
  • Proven ability to effectively work with elected officials, boards, committees, personnel, and the general public.
  • Ability to deal well with high pressure, challenging, and changing situations.
  • Capacity to adapt his/her management style to the needs of Council and to understand the culture of the organization and community
  • Working knowledge of the MGA, other relevant municipal legislation and municipal services is an asset.



A competitive compensation package will be provided to the successful candidate.  This includes an attractive base salary, a comprehensive benefits package, and matching RSP contribution.  Details will be discussed in further conversations.




James Davies  

Managing Director

DCG Executive Search Services Ltd.

(780) 758-9796

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